We are often asked questions about video production process. This is a selection of the ones appearing most often.



How long should a video be?
For explainer video, perfect lenght is between 60 and 90 seconds. It can be longer, but user attention quickly drops after that point.


How long does it take?
Most projects last between 2 and 4 weeks. We can work faster sometimes, but please keep in mind fast client feedback is crucial in such situation. Also, keep in in mind that good web video needs it’s time.


How much does it cost?
Please have a look at the pricing table. Prices include script, storyboarding, graphic design, voice over and – finally – animation.


Can I cancel the project?
You can cancel the project at any time. However, we will keep the 30% you paid up front.


Is my project private?
Certainly, we have a number of permanent clients, who trust we keep secrets. No information related to your projects is going to leak. Also, we will not show you other client’s materials.


How many amends?
At every stage mentioned above, you have 2 sets of amends guaranteed. Usually much more.


How about signing an NDA?
Certainly we will. We take it seriously. We have signed several NDAs with various clients.


Can we outsource work to you?
Yes. We work for various agencies and we often don’t put these projects into portfolio.


What is the work flow?
Usually we follow a few simple steps, which include the script, voice over, style frame, storyboard, video, music & sound effects. At every stage we will ask you for your opinion and comments.


Who owns the rights?
Once it is completed and you have paid the invoice, you are the only owner.


How about payment?
Once you accept our offer, we will ask you to pay 30% up front. The remaining 70% should be paid once when the final video is approved. Once paid, you will receive a link to the high resolution files.